Customer Feedback: Paula and Glenn Williamson

· Other ·

I felt I would like to put in writing our thoughts in regards to our new home that we build with David Smith from Cambridge Homes.

I was very reluctant to build again due to our prior experience with another building company which to say the least was ‘very stressful’.

In the early stages of meeting with David, Glenn and I decided not to look around at other building companies for comparison, as we very quickly gained trust with him and the company, which for us was the key to a successful build.

The process was seamless, and when any issues did pop up, I would hear the words “don’t worry, it will be sorted”. David came and talked through any problems, then always offered solutions, we then didn’t feel like we were left hanging… or having to come up with solutions ourselves.

We have been in our house for 3 months now and love it! We have had to contact David a couple of times after moving in with just little teething problems and the most important thing about this is we don’t feel like we have been dropped like a hot rock due the build being completed. Again this is very important to us.

I am in the build sector and know just too well the importance of ‘word of mouth’. You can spend money on all the advertising you want but ‘word of mouth’ is still the most valuable and powerful influence to your company. People want to hear about the experience you have had with that company, along with how trustworthy they are. Glenn and I have since put our very good friends in touch with David for their building project of which they have signed up 😊.

Thank you David Smith from Cambridge Homes we will build again and we look forward to you being part of that process.

– Paula and Glenn Williamson